Terms & privacy policy

Terms of rental

NOTE! One booking is made per day. Booked tents must be picked up and returned between 08:00 - 09:00 or 16:00 - 17:00, if no other agreement has been reached.

§ 1.As a tenant, you are responsible for tents and any equipment you rent from us during the entire rental period.
§ 2. In the event of damage or loss of product during the rental period, the tenant will be charged repair costs or purchase of equivalent / equivalent product. Non-returned product or that the product has been replaced with a similar product, is equated with theft and reported to the police.
§ 3. The lessee may not lend, sell, pledge, rent or transfer the products without the written consent of Roof Camp.
§ 4. The rental cost is paid either directly upon booking. No booking is valid before payment is received, as long as no other agreement is reached.
§ 5. Roof Camp is responsible for ensuring that the products are in working order. In the event of a defect in the products, this must be reported to Roof Camp as soon as possible.
§ 6. The products are not insured through Roof Camp. The tenant is responsible for having sufficient private / home insurance.
§ 7. Valid identification (driving license / passport / equivalent) is a requirement for rent.
§ 8. The tenant is responsible for the products being used only in the manner intended for them.
§ 9. In the event of cancellation up to and including five days before the start of the rental period, the entire rental amount will be refunded except the first day's rent, regardless of the reason. If canceled later than five days, the full rental amount will be charged.

Right of withdrawal

As a tenant, you have the right to cancel your order within 14 days of placing your booking.
You do this by contacting us at info@roofcamp.se
Bookings already collected will not be refunded.
§ 10. The lease is valid regardless of the weather.
§ 11. All our prices include VAT, unless otherwise stated.

Refund policy

We will, if you have exercised your right of withdrawal, repay what you have paid no later than within 30 days from the day we received payment for the service.

Privacy Policy

When you place your order with us, you provide your personal information. In connection with your registration and order, you agree that we store and use your information in our business to fulfill the agreement with you. Roof camp will not use your personal information for anything else or share / sell on to third parties. According to the European Data Protection Regulation GDPR, you have the right to request the information we have registered about you and have it removed. Contact Roof Camp at info@roofcamp.se